Privacy Policy

1. Recordings stay on your Mac

Every screen recording you make with ScreenTailor is written to your local disk only. We do not upload, copy, mirror, or otherwise transmit your recordings to any server we control, and we have no ability to view them.

If you choose to share an exported video, that is entirely outside ScreenTailor — for example by uploading it to a service of your choice.

2. Anonymous diagnostics

ScreenTailor uses Sentry to collect anonymous crash reports and error diagnostics. This helps us fix bugs quickly. The data sent includes things like the type of error, a stack trace, the app version, the macOS version, and the type of Mac (Apple Silicon or Intel). Paths that contain your home directory name are scrubbed before sending.

The app also sends a small set of anonymous first-time events, so we can tell which parts of ScreenTailor people actually reach and where they get stuck. Each one is sent at most once per installation and never again. Nothing is sent before you have seen this notice: the app sends no events at all until you close the first-run permissions screen, which is where the toggle for all of this lives.

There is no ongoing usage logging: we do not count launches, sessions, recordings, or exports, we do not time how long you use the app, and we receive nothing about what you record or edit. These events are sent server-to-server to Google Analytics 4 via its Measurement Protocol, and each one carries only the event name, a random identifier generated on your device, the app version, and whether the installation predates this feature. There is no personal information, no recording content, no file names, and no file paths. The random identifier is not tied to your name, email, or license, and it resets if you reinstall the app.

Both crash reports and these first-time events are on by default. You are told about them during the first-run permissions tutorial, where you can switch them off, and you can change your choice at any time in Settings → About: the first-time events stop immediately, and crash reporting stops on the next launch (the Sentry SDK is no longer initialized).

This is the complete list of first-time events. Each one is sent at most once per installation:

• Getting started: finishing the first-run setup; opening the app again afterwards; reopening the tutorial or the recording list yourself.
• Settings screens: opening each of the four Preferences tabs (General, Shortcut, License, About); reopening the permissions screen.
• Settings changes: changing the recordings folder, the display language or the recording shortcut, and turning on launch-at-login. We record only that a change happened — never the new value, so no folder paths, no chosen language and no key combinations are sent.
• Recording: opening the region selector; starting a recording; finishing one; splitting with a checkpoint; re-recording a clip; recording with system audio; reaching the 5-minute free limit; duplicating a recording.
• Editing: opening the editor; adding a zoom, an automatic zoom, a caption, a stamp, an area effect, a full-frame effect, a speed change or a trim; copying a frame as PNG; opening the Stage settings.
• Export: exporting a video.
• Step-by-step guides: switching to guide mode; capturing a step; generating steps from captions; exporting a guide as PDF or PNG.
• Trial and purchase: seeing the watermark or trial prompt; starting a free trial; opening the purchase page; attempting a license activation and completing one.

3. Website analytics

The website at screentailor.com uses Google Analytics 4 (GA4) to understand which pages are viewed and how visitors find us. GA4 receives standard request information such as your IP address, browser, device type, referrer, and the pages you visit. The IP address is anonymized before storage by Google.

GA4's browser tag (gtag.js) and analytics cookies are loaded only on screentailor.com. The desktop app does not load gtag.js or set any cookies; the only data it sends to GA4 is the anonymous first-time events described in section 2 above.

4. Purchases

When you purchase a license, the transaction is processed by Lemon Squeezy, which acts as the merchant of record. Lemon Squeezy collects the information needed to complete the sale (such as your name, email, country, and payment details) and handles VAT, sales tax, and invoicing on our behalf.

We receive a summary of each order (order ID, product, amount, country, your email) so that we can provide support and license-key services. For subscription plans, we also receive notifications of renewals and cancellations from Lemon Squeezy in order to keep license activation in sync. We never receive your full card number or any other sensitive payment data.

5. License keys and activation

Each purchase issues a license key. A Lifetime key is tied to one Mac; subscription keys can be activated on up to three Macs. When you activate ScreenTailor on a Mac, the app sends the license key and a non-identifying device label (for example, a generic host name) to Lemon Squeezy's License API to register an activation. The app then periodically validates the activation with the same API. No browsing history, file paths, recording content, or persistent device fingerprints are sent.

If you remove a license from a Mac via Settings, the activation is released so the same license can be activated on another Mac (within the plan's activation limit).

6. Data we do NOT collect

To be explicit:

• We do not upload your recordings, source media, projects, or exported videos.
• We do not collect your real name, address, or phone number.
• We do not track which files you open, which apps you record, or what is on your screen.
• We do not use your data to train any machine learning or AI model.
• We do not sell, rent, or share personal data with third parties for advertising.

7. How long we keep your data

We keep data only as long as needed for the purpose it was collected:

• Your recordings, projects, and exported videos: kept on your Mac for as long as you choose. We never receive copies.
• Anonymous crash diagnostics: retained by our error-reporting provider for approximately 90 days, then deleted.
• Analytics — website page views and the app's anonymous first-time events: aggregated by Google Analytics 4 for up to 14 months, then deleted.
• Order and tax records: retained by our merchant of record for the period required by applicable tax law (typically up to 7 years).
• License activation cache on your Mac: kept while the license is active, and removed when you deactivate the license or uninstall ScreenTailor.

8. Legal basis for processing

If you are in the EU, UK, or another jurisdiction with similar rules, we rely on the following lawful bases under Article 6 of the GDPR (and equivalent UK law):

• Performance of a contract (Art. 6(1)(b)): processing your license key and activation so that you can use the app you purchased.
• Legitimate interests (Art. 6(1)(f)): collecting anonymous diagnostics to fix bugs, and aggregated analytics — website page views and the app's anonymous first-time events — to understand how the product and site are used. We balance these interests against your privacy and minimize the data collected.
• Consent (Art. 6(1)(a)): you can withdraw consent for anonymous diagnostics and the first-time events at any time in Settings → About.
• Legal obligation (Art. 6(1)(c)): keeping invoicing and tax records to the extent required by law (handled by our merchant of record).

9. Your choices and your rights

You can disable anonymous diagnostics and the first-time events at any time in Settings → About. You can also stop using ScreenTailor and delete the app and its data folder (~/Library/Application Support/ScreenTailor) to remove local state, including the cached license.

If you are in the EU, UK, or another region with a data-protection law, you have the right to ask what personal data we hold about you, to request correction or deletion, and to lodge a complaint with your local supervisory authority. Email us using the address below and we will respond within a reasonable time.

10. Your California privacy rights

The California Consumer Privacy Act ("CCPA") gives California residents certain rights regarding their personal information. We do not meet the CCPA's revenue or volume thresholds that would make compliance mandatory, but we voluntarily extend the following rights to California residents:

• The right to know what personal information we have collected about you (covered above in this Policy).
• The right to request deletion of personal information we hold about you.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of your personal information — we do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of.
• The right to non-discrimination for exercising these rights.

11. Children's privacy

ScreenTailor is not directed at children. We do not knowingly collect personal data from children under 13 in the United States (in compliance with the Children's Online Privacy Protection Act, "COPPA"), or from children under 16 in the EU, the UK, and other jurisdictions with similar rules. If you believe a child has provided personal data to us, please contact us at the email address below and we will delete it without undue delay.

12. Changes and contact

We may update this Privacy Policy as ScreenTailor evolves. Material changes will be reflected by updating the "Last updated" date above; significant changes will also be communicated in the app or via email where appropriate.

If you have any question about how your data is handled, please get in touch at the address below.